Cancellation Policy

  • Merchant may terminate service with 30 days written notice. Only a faxed / mailed request in writing relieves the merchant from the obligation to pay charges at the conclusion of 30 days from date of receipt of notice. RTCart reserves the right to cancel merchant's shopping cart account at any time for any reason. RTCart reserves the right to refuse service to anyone for any reason.
  • The service may be terminated by sending a Fax to 801-812-1209
  • Mailed to:
      RTCart
      727 North 1550 East Suite 225
      Orem, UT  84097
  • Cancellations must include the following:
    1. Your "username" within the RTCart system.
    2. Signed and dated by the person listed in the "Contact Us" information of the cart administration.
    3. An email address you would like confirmation sent to.
    4. Reason for cancellation.
  • An email will be sent within 2 business days confirming that your account has been cancelled. Note: If you do not receive our confirmation email confirming that your fax was received and your account cancelled, you have not successfully cancelled your account.
Note: Following this policy will cancel your shopping cart service only. To cancel your merchant account or other service please contact the company that maintains that account.

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